lesegommalepe

Branch manager
September 14, 1986

About Candidate

Location

Education

B
Bachelor degree in education 2023
University of South Africa

I am a qualified Intermediate and Senior Phase teacher with a Bachelor of Education from UNISA. I am passionate about creating an engaging, inclusive, and learner-centred classroom where students are encouraged to reach their full potential. I can effectively teach through English and Setswana, adapt lessons to meet diverse learning needs, manage classrooms professionally, assess learner progress, and foster critical thinking, collaboration, and positive values. My strong communication, organisational, and leadership skills, combined with years of professional experience managing and developing people, enable me to build positive relationships with learners, parents, and colleagues while contributing to a supportive school environment.

G
General management: Banking 2024
Cornerstone performance solutions

I am a qualified Intermediate and Senior Phase teacher with a Bachelor of Education from UNISA, supported by a National Certificate in Generic Management. I bring strong classroom management, lesson planning, learner assessment, and inclusive teaching practices. My professional experience in leadership and management has equipped me with excellent communication, problem-solving, coaching, and organisational skills that enhance the learning environment. I can: Deliver engaging, learner-centred lessons that promote critical thinking and academic growth. Create a positive, inclusive, and disciplined classroom where every learner feels valued. Differentiate instruction to meet diverse learning needs. Monitor learner progress through effective assessment and constructive feedback. Build positive relationships with learners, parents, and colleagues. Contribute to school improvement through teamwork, leadership, and professionalism. Teach effectively in English and communicate with learners in Setswana where appropriate. My passion for education, combined with years of leadership and people development experience, enables me to inspire learners, support their holistic development, and make a meaningful contribution to the success of any school.

Work & Experience

B
Branch manager 18/02/2008
Capitec bank

Managing the daily operations of the branch to ensure efficient service delivery. Leading, coaching, mentoring, and developing a team of approximately 14 employees. Monitoring branch performance and achieving sales and operational targets. Providing exceptional customer service and resolving complex customer queries and complaints. Ensuring compliance with banking regulations, company policies, and risk management procedures. Managing branch administration, documentation, and operational reporting. Building and maintaining strong client relationships while identifying business growth opportunities. Recruiting, training, and performance-managing staff. Monitoring key performance indicators and implementing improvement plans. Managing cash, security, and operational risks. Coordinating branch resources and ensuring efficient workflow. Driving sales through upselling and cross-selling of banking products and services. Collaborating with internal stakeholders to achieve business objectives and maintain high service standards.

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