Privacy Policy – Smarteducators

Effective Date: 12 August 2025

Smarteducators (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you use our website, recruitment platform, and related services.

1. Information We Collect

We may collect and process the following categories of personal information:

From Candidates:

• Name, surname, contact details (email, phone number)

• Identification information

• Educational background and qualifications

• Employment history

• Skills, competencies, and certifications

• Uploaded CVs/resumes, cover letters, and portfolios

• References and referee contact details

• Any other information you choose to include in your application

From Employers/Recruiters:

• Company name and contact details

• Business registration and tax/VAT information (where applicable)

• Job descriptions, salary ranges, and recruitment preferences

• Communication records between you and candidates

From All Website Visitors:

• IP address, browser type, and device information

• Website usage data through cookies and analytics tools

2. How We Use Your Information

We use personal information for the following purposes:

• Facilitating the recruitment process between candidates and employers

• Creating and managing user accounts on our platform

• Posting, promoting, and managing job vacancies

• Processing applications and forwarding them to relevant employers

• Communicating with users regarding job opportunities or platform updates

• Meeting legal, regulatory, and compliance obligations

• Improving our website, services, and user experience

3. How We Share Your Information

We may share your information:

• With potential employers/recruiters when you apply for a job or make your CV/profile searchable

• With service providers who assist us in running our platform (e.g., hosting, email, analytics)

• Where legally required by law enforcement, courts, or regulatory bodies

• In cases of merger, acquisition, or business restructuring

We do not sell or rent personal information to third parties.

4. Data Retention

We retain personal information for as long as necessary to fulfil the purposes for which it was collected or to comply with legal obligations. Candidates may request that their information be deleted at any time.

5. Data Security

We implement appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse, or disclosure. While we take reasonable steps to secure data, no system is completely secure.

6. Your Rights Under POPIA

You have the right to:

• Access the personal information we hold about you

• Request corrections to inaccurate or outdated information

• Request deletion of your personal information, where applicable

• Object to certain types of processing

• Withdraw consent where processing is based on your consent

Requests can be sent to info@smarteducators.co.za.

7. Use of Cookies

We use cookies and similar tracking technologies to improve functionality, analyse usage, and personalise content. You can manage your cookie preferences through your browser settings.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to read their policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

10. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact:

Smarteducators – Information Officer

Email: info@smarteducators.co.za

Address: 113 Minuach Road, Highway Gardens